Reference

Privacy Policy at devisi303

Your account details, payment history and personal information matter to us. We outline exactly how we collect, store and protect your data on devisi303, and what rights you…

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devisi303 Privacy Policy at devisi303
WE'RE HERE FOR YOU

How to Contact Us About Your Privacy

Team online

Email Support

Reach our privacy team at [email protected] with account access requests or data concerns. Responses to verified requests typically arrive within 48 hours of submission.

Live Chat

Chat with our support team directly in your account dashboard Monday through Friday, 09:00 to 22:00 WIB. Ask about your data, request corrections or report security issues in real time.

Account Settings

Update your personal information, review your login history and manage connected payment methods anytime in the Security section of your devisi303 account. Changes apply immediately.

SECURITY AND RETENTION

How We Protect and Store Your Information

Encryption & Payment Safety

All deposits and withdrawals are encrypted end-to-end. Your DANA, OVO, GoPay and QRIS transactions are verified through direct bank APIs, never stored in plain text on our servers.

Session & Cookie Policy

We use cookies to remember your login state, language preference and payment history within your session. Cookies expire after 30 days of inactivity. You can clear cookies anytime from your browser settings.

Data Retention Windows

Account data is kept for the duration your account remains open. After closure, we retain records for 7 years to comply with financial audit and fraud-prevention obligations.

Account Access Verification

To request your data or ask for corrections, log into your account and submit your request via email support. We verify identity through your registered phone number and email before releasing any information.

Third-Party Data Sharing

We share payment details only with our banking partners (DANA, OVO, GoPay, QRIS providers) for transaction processing. We do not sell or lease your personal information to marketers or data brokers.

Policy Update Notice

Changes to this privacy policy are posted here with a date stamp. Material changes are announced via email to your registered address 30 days before taking effect. Continued use signals acceptance.

Privacy Questions Our Players Ask

Yes. Log into your account, go to Settings > Account Data, and select Download My Information. The file includes your profile, transaction history and deposit records. Processing takes 24 to 48 hours. Files are delivered to your registered email.

We retain your full payment history—deposits via DANA, OVO, GoPay, QRIS and withdrawals—for the life of your account plus 7 years afterward. This timeline meets regulatory requirements for financial record-keeping in Indonesia.

Your account is marked inactive; your login access ends immediately. Personal data is anonymized within 90 days, except for transaction records which we keep for 7 years to meet compliance rules. You cannot recover an account after closure.

We send account statements, withdrawal confirmations and security alerts to your registered email. Promotional emails are opt-in only; you can unsubscribe anytime in Account Settings > Communications. We never share your email with external marketers.

Your password is hashed on our servers; we never store it in readable form. Enable two-factor authentication in Security Settings using your registered phone number. Review your login history there anytime to spot unauthorized access.

You can request corrections to your name, email or phone in Account Settings. Deletion of transaction records is not permitted for 7 years due to financial compliance rules. Contact [email protected] to discuss other data removal requests.

No. Our cookies work only within devisi303.xyz and expire after 30 days of inactivity. We do not use tracking pixels or third-party cookies to follow your browsing on other websites or services.